Suffolk House Solar Panels

Quality Heating Engineers

in Suffolk and Essex

Hello, we’re Smart Heating Solutions – a family-run team of heating engineers on a mission to provide sustainable living solutions throughout Suffolk and Essex.

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Fully Licenced and Insured Heating Engineers

About Us

A Family-Run Heating and Renewables Business

Our services include boiler servicing, boiler repair, and heating system installation, alongside a range of renewable energy and low temperature heating technology offerings.

Committed to providing reliable, high-quality heating system services, we prefer to run things like a friendly, local, family-owned business – valuing loyalty, honesty, and great customer service above all else.

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Heating Solutions

Heating Servicing, Repair and Installation Specialists

Our friendly, honest engineers promise to provide exceptional heating repair and installation services at affordable, fully transparent rates. Whether you need a specialist gas, oil or renewable heating engineer, our support staff are able to quickly arrange a property visit at a time most convenient for you, with no call-out fees or hidden costs.

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Installation, Inspection and Repair Services

Smart Heating Engineering Services

Providing you with heating system repair, installation, and maintenance services, Smart Heating Solutions can be called out to help with your boiler, central heating and plumbing (the latter in commercial properties only).

Installation, Inspection and Repair Services

Renewable Heating Services

Switching to renewable energy may seem like a hassle, but we believe that anybody should have easy, affordable access to the latest technologies. These systems are good for both your wallet and the environment, meaning making the investment can be more than worth it.

Solar Panels
Solar Thermal
Ground Source Heat Pumps
Air Source Heat Pumps
EV Charging Points
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Solar Panels

To power your home with extremely efficient and sustainably-sourced solar energy, look no further than our solar panel installation service. Producing a massive amount of energy generated with next to no harmful emissions, our shiny solar panels make a great addition to the roof of any home.

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Solar Thermal

Solar power can be used for water heating systems. Using cutting-edge technology, solar thermal panels absorb solar radiation – heating water that can be directed straight into your central heating systems.

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Ground Source Heat Pumps

Why not extract heat from the ground to warm up your property? Our ground source heat pumps are sustainable, cost-effective solutions to your heating needs, particularly in our climate of rising energy prices.

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Air Source Heat Pumps

At Smart Heating Solutions, we believe in using the best renewable resources that the Earth has to offer. Extracting the ambient heat from the air, our air source heat pumps can heat the air or water used in your property’s heating systems.

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EV Charging Points

If you have an electric vehicle but you’re stuck in an area with limited access to public EV charging stations, having a private EV charging point installed in your home can be extremely convenient. We can install them in an easily accessible place on your property.

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Think Smart

Why Be Smart with Your

Heating Solutions?

An upgraded or well-maintained heating system can mean the difference between a cold or warm property – but the benefits don’t end there. Discover how the highlights of thinking smart and booking in with us could extend to your individual financial, physical, and emotional well-being:

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Contact Our Suffolk and Essex Heating Engineers Today

We know that booking a boiler repair, arranging a heating system care plan or fitting an air source heat pump shouldn’t be difficult tasks to accomplish – so we have made things simple. Fill out our form to get started:

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    Boiler Servicing

    Boiler Repair

    Boiler Installation

    Central Heating Systems

    Commercial Heating Systems

    Service Plans

    Solar Panels

    Solar Thermal

    Ground Source Heat Pumps

    Air Source Heat Pumps

    EV Charging



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    What our customers say

    Client Reviews

    If you’re still sceptical about the benefits of our smart heating solutions, hopefully, the words of our many happy customers will convince you!

    Blog

    Read the

    Smart Heating Solutions Blog

    Stay up to date on the latest energy-saving news, tips, and tricks with the Smart Heating Solutions blog. Whether you’re looking for cost-saving measures to keep your bills low throughout winter, or want to know how the latest renewable energy systems work, we’ve got you covered.

    At Smart Heating Solutions, we highly recommend the use of control strategies in order to get the most out of your heating set-ups. The following methods mainly apply to our installations of high-performance heat pumps and gas boilers:

    • To ensure maximum efficiency, the flow temperature of your radiators and underfloor heating needs to be as close as possible to the ground or air temperature. The higher the flow temperature is, the more detrimental to your system’s efficiency it becomes. Ideally, your hot water temperature should be minimised where possible.
    • Zoning, having different temperatures between rooms or areas, should be minimised as much as possible to enable the system to run at the lowest possible flow temperatures. The TRV’s or room stats should be used to ‘limit’ the room temperature only and be set a few degrees above the target temperature for the property. This allows the weather compensation controls to maximise efficiency of the system.
    • Most heat pumps operate through weather compensation controls, meaning that they adapt the temperature of the heating water based on how hot or cold it is outside. By adjusting the weather compensation curve and closely observing how often the system turns on over the course of a few weeks, you can ensure that you achieve comfortably regulated temperatures at all times of the year while keeping the heating on at a lower, steadier temperature.

    More information on heat pump system efficiency can be found on their dedicated web pages. Our team of experienced engineers can also provide more personalised advice and guidance on how to use your heating systems efficiently.

    The pricing for our boiler repair, replacement and installation services can vary depending on the time you call us out and the kind of service you require, but we will always be direct and upfront about the costs. For a full breakdown of our pricing system, please follow the link below. 

    For a brief rundown of how we price based on callout time (all of the below are plus VAT): 

    • Our standard hourly rate throughout the day, from 8am to 6pm, is £85. We don’t charge a callout fee. 
    • From 6pm to 12am, we charge £170 per hour. Once again, we do not charge a callout fee. However, getting a callout after midnight will increase the price to £230.

    Moving onto our rates for our many different services, our hourly rates start at (all of the below are plus VAT):

    • £85 for domestic gas services
    • £150 for oil services
    • £150 for commercial services
    • £150 for renewable services

    We highly recommend annual check-ups for all boilers and heating systems to ensure their continued safety and functionality. Our boiler specialists will expediently arrive within your chosen timeframe to give it a once over, but one you will be happy to have done on a regular basis. With helpful advice from our team, you can arrange for annual service reminders to check your boiler and heating systems at the same time every year. We always aim to serve loyal customers with equal devotion to building lasting professional relationships, which is why we offer high-quality bespoke service plans for domestic and commercial clients.

    If you have unheated rooms situated next to heated ones, convection between the two can cause heat loss from the room that had the higher initial temperature. This can result in higher required flow temperatures, ultimately increasing your bills. Try to limit the heat loss between heated and under-heated rooms by setting a minimum temperature for them both, rather than switching the heating off entirely.

    We have recently moved to a new and improved method of water quality testing – VDI 2035 – a system far more versatile than a simple water treatment method. By following the guidelines of VDI 2035, we can achieve the necessary parameters in order to prevent the build-up of scaling and corrosion.

    Corrosion is the main thing to watch out for with any heating system. Once it sets in, there is unfortunately no way to stop it completely, but by correcting the pH levels and reducing the salts and minerals that form scale and lead to electrolytic corrosion from the water in the system, we can stall its effects considerably.

    Prolonged build-up of scaling in your pipework can be problematic – even a tiny amount can reduce heat transfer by up to 10% due to its insulative properties. Scaling is usually an unwanted byproduct of excess calcium, magnesium or iron clogging up the insides of your heating systems. Performing regular testing of the water quality can highlight early signs of corrosion or scale. We can then look at how we can best improve the water for your specific system.